Operating Systems and Requirements
You can find the latest information on system requirements for our products here.
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Livegrade Knowledge Base
Reeltime Pro Knowledge Base
Customizable Toolbar
The toolbar is available in all window layouts and contains buttons for the most common global actions.
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Reeltime Pro Knowledge Base
Multiple Window Layouts
Reeltime Pro has multiple window layouts, each providing different UI elements optimized for typical activities and common setups.
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Reeltime Pro Knowledge Base
Changelog for Reeltime Pro
To take a look at the Reeltime Pro Change log, click the following link: https://updates.pomfort.com/rt/changelog.php Keywords: release notes, change log, changes, hotfix, minor, major release.
Read moreTroubleshooting Issues With The Software
The application does not start If the application does not start due to a crash or hang, you should first try to unplug all the connected devices and re-open application, restart your machine If that does not help, and Reeltime Pro still doesn’t launch on your computer, you can reset the preferences for a clean […]
Read moreKnown Issues and Limitations
Known Issues 4K (6G/12G) SDI input/output with AJA Io 4K Plus is not supported The AJA Io XT is not supported Ancillary metadata for 6G/12G SDI signals is limited Offline media is not handled Removing devices while the application is running may lead to performance issues; therefore hot-plugging devices is currently not recommended Limitations Interlaced […]
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Reeltime Pro Knowledge Base
Setting Up Stream Deck Controllers
Reeltime Pro integrates with Elgato’s Stream Deck devices.
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Reeltime Pro Knowledge Base
Create Tailored Views With Video Filters
In addition to Reeltime Pro’s composite features (available in composite slots and the reference mode of input slots), you can choose from various video filters to create tailored views for the different watching roles on set.
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Reeltime Pro Knowledge Base
Clip Library and Metadata
Reeltime Pro stores all your recordings in a comprehensive clip library including clip-based and global metadata.
Read moreGetting Started with Reeltime Viewer
Reeltime Viewer is a companion app for Pomfort’s professional on-set playback system, Reeltime Pro.
Read moreConnecting to a Reeltime Pro server
Reeltime Viewer receives its streams through the local network.
Read moreGetting Started with Reeltime Cinema
Reeltime Cinema is a companion app for Pomfort’s professional on-set playback system, Reeltime Pro.
Read moreSettings View
The settings view can be reached at any time from the main view by tapping “Settings” from the settings menu in the options panel.
Read moreMonitor Windows
The Reeltime Cinema app can open multiple independent windows in visionOS’s window system.
Read morevisionOS Tips for Reeltime Cinema
In this article, we collected a few tips and tricks on how to best use the features of visionOS with the Reeltime Cinema app.
Read moreImmersive Cinema
Reeltime Cinema features an immersive cinema that allows distraction-free review and monitoring.
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Reeltime Pro Knowledge Base
Distributing Local Streams for Companion Apps
Reeltime Pro lets you distribute local streams for the companion apps Reeltime Cinema and Reeltime Viewer.
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Offload Manager Knowledge Base
Changelog for Offload Manager
To take a look at the Offload Manager Change log, click the following link: https://updates.pomfort.com/offloadmanager/changelog.php Keywords: release notes, change log, changes, hotfix, minor, major release.
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Reeltime Pro Knowledge Base
Working With Keyboard Shortcuts
There are a variety of keyboard shortcuts available for commands in the main menu of the application.
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Reeltime Pro Knowledge Base
Manage Configurations for an External Video Router
Video routers often sit at the core of a flexible video playback station.
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Reeltime Pro Knowledge Base
Interactive Video Router Control
In addition to defining routing presets (see Manage Configurations For An External Video Router for more information) Reeltime Pro has a dedicated view for directly controlling a video router and monitor routings visually. The video router view displays all inputs and outputs of a connected video router, and lets you interactively change routings.
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Reeltime Pro Knowledge Base
Hardware Setup Options
Reeltime Pro allows routing, capturing and playback of SDI video signals on-set.
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Reeltime Pro Knowledge Base
The Main Screen
The main screen of Reeltime Pro contains all the primary controls for operating the software.
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Reeltime Pro Knowledge Base
Recording and Playback
Reeltime Pro provides a highly performant video pipeline and a modern recording and playback engine allowing for simultaneous TC-synced group recording of up to six camera signals (in HD resolution at up to 60 fps).
Read moreReeltime Pro Beta – Essential Features (CN)
核心功能 Reeltime Pro 是在电影制作过程中进行专业的视频现场回放的新一代软件。它经过精心设计，兼顾了简洁性和功能性，使回放操作员能够应对为现场所有创意角色提供即时视频反馈的多方面挑战。其创新的端口概念允许在所有常见使用情况下进行快速交互，同时还提供多种配置和路由选择。它利用功能强大的 Apple 芯片系统架构，使其在要求苛刻的制作环境中也成为可靠的工作主力。 所有用户现在都有机会预览和测试最新的beta版。 使用 “端口 “管理视频信号 端口是一种灵活、透明的方式，可管理实时信号和回放视频信号，并将它们通过路由推送到各个目的地。 每个端口可以容纳信号输入、视频回放、视频输出或其他端口的复合。您可以将端口相互连接，创建从简单到复杂结构的内部视频路由设置。 在用户界面的主窗口左侧的端口概览界面中，端口表现为单个端口卡片形式。端口概览中的端口按类型分组。“输入端口”类型的端口可以有更多模式。下面将对端口类型和端口模式进行详细说明。 端口类型包括输入端口、输出端口、库端口、复合端口 输入端口: 将系统的视频输入（如 SDI 输入端）与输入端口关联起来，以管理所有输入的实时信号，以及每台摄影机或时间码同步群组中的源回放信号 端口模式：输入端口有三种不同的 “端口模式”: 实时模式 – 监看并录制摄影机的实时信号 回放模式 – 播放相关源摄影机录制的素材片段（默认情况下，录制的片段会加载到相关源输入端口中） 参考模式 – 通过各种布局选项比较实时和回放信号: 边对边模式: 为端口的实时信号和回放信号创建一个并排比较视图 划像模式：通过水平或垂直划像，比较端口实时信号和回放信号中的内容 叠加模式: 混合和叠加端口的实时信号和回放信号中的内容（例如，用于帧匹配） 通过工具栏上的对应按钮将所有输入端口切换到实时/回放模式，例如，将所有输入端口切换到实时模式，以便快速恢复到实时信号画面进行拍摄 输出端口: 将系统的视频输出（例如 SDI 输出端）与输出端口关联起来，将信号从输入端口、库端口以及复合端口路由到不同的目的地 为每个输出端口应用单独的色调 – 为相关的观看者创建使用滤镜的复合视图（例如，导演希望看到 A 摄影机裁切后的图像，而负责脚本连续性的工作人员希望看到 A 和 B 摄影机未经剪切的并排视图）。 输出路由选项： 将输出端口临时切换至以下路由选项之一: 强制端口跟随实时视频 – 强制输出端口始终显示其配置的输入源的实时信号（= […]
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Reeltime Pro Knowledge Base
Projects and Media Management
Reeltime Pro allows managing your shoots in separate projects.
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Reeltime Pro Knowledge Base
Manage Video Signals With “Slots”
Slots are a flexible and transparent way to manage and route live and playback video signals to various destinations.
Read moreReeltime Pro Beta – Essential Features
Reeltime Pro is a next-generation software application for professional on-set video playback in film productions.
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Livegrade Knowledge Base
Transfer Large Livegrade Projects
If large projects are to be transferred from one computer to the other, the upper limit of 2GB for .PFLA Look Archives may exceed.
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Livegrade Knowledge Base
Migrate Stream Deck Profiles from Livegrade Pro to Studio
There are two options to migrate your profiles from Pro to Studio: Automatically Manually Automatically Migrate Pro to Studio Profiles Download and install the latest Stream Deck configurations app from Elgato’s website Attach all Stream Deck device(s) you want to use with your computer Go to Livegrade Studio > Install Stream Deck plugin… Click […]
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Silverstack Knowledge Base
Setting Up Stream Deck in Silverstack
Silverstack Lab integrates with Elgato Stream Deck so that you can map Silverstack actions using the Stream Deck app and trigger those actions from your Stream Deck USB controllers.
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Silverstack Knowledge Base
Import Metadata From LockitNetwork
Metadata captured with the Lockit Script App can be imported via the LockitNetwork cloud service.
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ShotHub Knowledge Base
Handle Clip Library Sync Errors
In case you get an error message while syncing the Silverstack desktop library with your ShotHub cloud projects, there are several ways to address those issues: Sync all folders again: Press “shift-option” keys and “Sync Changes Now” Sync the entire library (instead of only the latest changes): Press “option” key + “Sync changes now” to […]
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Silverstack Knowledge Base
Uploading Files to Sony’s Ci Media Cloud
With Silverstack Lab, you can upload clips to Sony’s Ci Media Cloud via a file request URL.
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ShotHub Knowledge Base
Quick Setup
Here is a short description of how you can quickly set up your team and your first project to start working within your team.
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ShotHub Knowledge Base
Export Clip Library Metadata
You can export clip metadata from Silverstack cloud projects in the project view.
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ShotHub Knowledge Base
Projects Roles
As described in User Roles in Teams and Projects, every team member can create and administrate new projects, including inviting others in the following roles to control their access rights.
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ShotHub Knowledge Base
Team Roles
As described in User Roles in Team and Projects, every user with a ShotHub plan owns a team.
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ShotHub Knowledge Base
Team Settings
The team settings are accessible to all the team’s plan owners and team admins.
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ShotHub Knowledge Base
Project View
Project View If using a link from a desktop application, you are redirected to the project view of the respective cloud project.
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Silverstack Knowledge Base
Custom RAW Development
Silverstack Lab allows you to set custom development parameters for processing selected RAW formats: ARRIRAW REDCODE RAW Sony X-OCN Canon CRM DJI CinemaDNG Formats and Manufacturer SDKs With the new RAW tab in the right sidebar, Silverstack Lab provides a customizable interface to the camera manufacturers’ RAW SDKs, which are in charge of transforming the […]
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Livegrade Knowledge Base
Setting up Disguise System
Livegrade Studio comes with support for interactive CDL control of Disguise systems.
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Silverstack Knowledge Base
Importing Looks (from LiveGrade)
Silverstack’s Look Library and grading controls enable you to receive looks from LiveGrade or ACES Metadata Files (AMF) created with other applications. More information about creating and managing looks in LiveGrade can be found in the articles Grading Modes in LiveGrade and Create Clips, Stills and Looks.
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