Setting Up Stream Deck Controllers

Reeltime Pro integrates with Elgato’s Stream Deck devices. There are pre-configured profiles for

  • Stream Deck Classic
  • Stream Deck XL

devices.

Stream Deck configuration app with installed Reeltime Pro profile

Installation of Your Stream Deck Device(s)

To get started with your Stream Deck device(s),

  • download and install the latest Stream Deck configurations app from Elgato’s website,
  • attach all Stream Deck device(s) you want to use with your computer and
  • open Reeltime Pro and choose the menu item “Reeltime Pro” > “Install Stream Deck Plugin…”

Reeltime Pro will then install

  • Actions for Stream Deck devices
  • Default profiles with recommended configurations for all currently attached Stream Deck devices

Add another Stream Deck Device

If you already installed a Stream Deck device on your computer and want to use another one, attach it via USB to your machine and click Reeltime Pro > Install Stream Deck Plugin… to add default profiles for your attached Stream Deck device.

Configure and Manage profiles

After installing the Stream Deck plugin, open the configuration app and configure the profiles to your personal needs. You can assign, move, or delete actions to the buttons of your Stream Deck.

Troubleshooting

“My Stream Deck buttons show ? question marks.”

A re-install of the Stream Deck plugin most often helps.

  • Make sure that you are on the latest Reeltime Pro version
  • Close Reeltime Pro
  • Uninstall the Reeltime Pro plugin in the Stream Deck configurations app by right-clicking on one of the Reeltime Pro actions and choosing “Uninstall…”
  • Open Reeltime Pro and go to “Reeltime Pro” > “Install Stream Deck Plugin…”

“I updated to a new Reeltime Pro version, and some Stream Deck Actions don’t work anymore”

Re-install the Stream Deck plugin via your updated Reeltime Pro app.

  • Close Reeltime Pro
  • Open Stream Deck configurations app and backup your Stream Deck profiles if you have customized profiles
  • Uninstall the Reeltime Pro plugin in the Stream Deck configurations app by right-clicking on one of the Reeltime Pro actions and choosing “Uninstall…”
  • Open Reeltime Pro and go to “Reeltime Pro” > “Install Stream Deck Plugin…”
  • Check if your profiles work again, and if necessary replace non-working actions with a new action