Offload Wizard Warning for Formats Requiring Silverstack XT or Lab

Certain camera formats are only supported in Silverstack XT and Lab. When trying to add clips recorded in those camera formats to a Silverstack basic project, the Offload Wizard warns you with the following message:

[format name] requires Silverstack XT


Silverstack basic alert for detection of formats supported only in XT

In order to be able to ingest all the metadata for those clips and playback them, you will have to upgrade your Silverstack license to XT. Please visit the Upgrade to Silverstack XT site for more information about the process.

Once the upgrade license is installed, you will have to re-ingest the clips in order to read the metadata and work with them as usual.

For a detailed list of the supported formats, please check the article Assets in Silverstack.


Related articles:


Adding Clips to the Library (Ingest without Copy)

Offload Clips