Reset Silverstack's library and settings
In the unusual event that Silverstack cannot launch, you might have to consider reverting the settings to default and/or deleting Silverstack’s library.
Warning: This can’t be undone, deleting the library will delete all custom metadata, clip references and thumbnails. The actual clips won’t be deleted. In the following explanations, simply replace [Version] with your current major Silverstack version (e.g., 9).
1. Deleting Silverstack’s settings#
- Close your Silverstack version
- Create a backup of the following file:
- Silverstack XT [Version]: ~/Library/Preferences/com.pomfort.SilverstackXT[Version].plist
- Silverstack Lab [Version]: ~/Library/Preferences/com.pomfort.SilverstackLab[Version].plist
- Open up Terminal (e.g., by typing “Terminal” in the spotlight search)
- Type the following command in your terminal window:
- Silverstack XT [Version]: defaults delete com.pomfort.SilverstackXT[Version]
- Silverstack Lab [Version]: defaults delete com.pomfort.SilverstackLab[Version]
- Start your Silverstack version again
2. Deleting Silverstack’s library#
- Close your Silverstack version
- Rename the folder matching your Silverstack version in your home directory, e.g. by appending suffix “_old”:
- Silverstack XT [Version]: ~/Library/Application Support/Pomfort/SilverstackXT[Version]
- Silverstack Lab [Version]: ~/Library/Application Support/Pomfort/SilverstackLab[Version]
- Start your Silverstack version again and it will automatically create a new library. Silverstack should start as usual with a fresh library. If you still experience issues, please contact our support team.