Roles in Teams and Projects

Having dedicated team and project user roles with specific permissions enables multiple persons to manage teams and projects. Knowing the permissions of the user roles allow you to control access to the cloud projects so that only authorized users can change cloud project library information or manage a team or a project. On team- and project-level users can be involved as “members” or “admins”. While “members” simply contribute to the team’s project/s, “admins” have additional management rights.

Teams and projects are “hierarchically” ordered, which means everyone with a ShotHub user plan has a team technically. Users can invite others to join their team depending on the user plan. Being in a team is required to get a project role with the permission to access and change the projects from the desktop applications Silverstack and Livegrade. For read-only access, it’s unnecessary to be in a team, as web access can be granted by inviting others as External Users.

Team User Roles

As said, every user with a ShotHub plan owns a team, and all its team members can use all features in ShotHub and interact with the cloud projects from the desktop applications Silverstack and Livegrade. Therefore being a team member in one of the following roles is a precondition to creating, changing, or managing projects in ShotHub.

  1. Plan Owner: Users that own the ShotHub plan and can upgrade/downgrade the user plan in their Pomfort Accounts. Plan Owners have full access to all team management settings to overview and edit team members, external users, projects, and team information. They can invite other team members as admins or regular members and remove them if needed. Additionally, they can edit all projects belonging to the team, which means they can join them as admin, archive, or delete them anytime.
  2. Team Admin: Users with admin rights have full access to the team management settings to overview and edit team members, external users, projects, and team information. They can invite other team members as admins or regular members and remove them if needed. Additionally, they can edit all projects belonging to the team, which means they can join them as admin, archive, or delete them anytime.
  3. Team Member: Regular team members do not have access to the team management settings, but they can use all other features of ShotHub. Team members in any role (Plan Owner, Team Admin, Team Member) can access the team dashboard to visit or create new projects in ShotHub.

Project User Roles

Every team member is allowed to create new projects and administrate them, including inviting others in the following roles to control their access rights. Please note that users should accept the invitation for a team role first.

  1. Project Admin: Every team member can become Project Admin. They can invite others in all project user roles, update the roles of invitees or even remove them from the project. Additionally, they can rename, archive, unarchive or delete the project. They can use all cloud project features, including searching for clips, creating custom layouts, displaying clip details, or exporting PDF reports, CSVs and CDLs. Project Admins also have access to the project from the desktop applications Silverstack and Livegrade to upload or sync their library information.
  2. Project Member: Every team member can be a Project Member. They can see in the Project Info Panel who else is part of the project. They can use all cloud project features, including searching for clips, creating custom layouts, displaying clip details, or exporting PDF reports, CSVs and CDLs. Project Admins also have access to the project from the desktop applications Silverstack and Livegrade to upload or sync their library information.
  3. External User: Everyone can be invited as an External User with their email address, and they don’t need to be part of the team. External users can visit the ShotHub project via the web browser to access library information in a “read-only” mode. They can not see other members in the project or connect Silverstack or Livegrade to contribute metadata to a cloud project. External Users can use most cloud project features, including searching for clips, creating custom layouts, displaying clip details, or exporting PDF reports and CDLs.
NOTE: When accessing a ShotHub project from the desktop applications, you can use the same Pomfort Account on a maximum of two devices.