Troubleshooting

Can’t find server in local network

The Apple Vision Pro device must be in the same local wireless network as the computer running Reeltime Pro. Make sure your WiFi settings confirm that you are connected to the correct network.

In Reeltime Pro you need to configure an output slot as “Local Streaming” so that it will show up in the Reeltime Cinema app.

Stuttering or interrupted video

The quality and reliability of wireless networks heavily depend on your location and the environment between the device and the next WiFi base station. If you experience a bad stream quality with stuttering or interrupted images, try to change your position (make sure you are not in immersive cinema and have a clear view of your surroundings for safe motion).

In Reeltime Pro you can also try to reduce the video bitrate of each stream to adjust to a reduced wireless network capacity.

If the wireless network itself or the frequency spectrum in general is too “crowded” (i.e., by too many clients or other transfers), the network may simply not be able to provide the necessary bandwidth for reliable video streaming. You should contact the person in charge of the wireless network setup for further troubleshooting.

Force quit the app

You can show a macOS-style force quit dialog listing all running apps by holding down both buttons on the device.

Reeltime Cinema is in the background

If the app is in the background (i.e., no windows of the app are visible anymore), simply press the digital crown to show visionOS’s home view and tap the app icon of Reeltime Cinema once again.

For tips on utilizing specific visionOS features with the Reeltime Cinema app, please see the article visionOS tips for Reeltime Cinema.

I don’t hear audio

Streaming including audio is not yet supported.