In the unusual event that Livegrade is not able to launch, you will have to reset its Library and Preferences.
Warning: This can’t be undone, deleting the library will delete the grading history, preset grades and grade groups.
Reset Livegrade’s Library
To reset the Library, please follow these steps:
1. Quit the Livegrade app
2. In Finder press ⌘⇧G and copy&paste the following line in the dialog box:
For Livegrade v6:
- Livegrade Pro: ~/Library/Application Support/Pomfort/Livegrade6
- Livegrade Studio: ~/Library/Application Support/Pomfort/LivegradeStudio6
For Livegrade v5:
- Livegrade Pro: ~/Library/Application Support/Pomfort/Livegrade5
- Livegrade Studio: ~/Library/Application Support/Pomfort/LivegradeStudio5
For Livegrade v4:
~/Library/Application Support/Pomfort/LiveGrade4
For Livegrade v3:
~/Library/Application Support/Pomfort/LiveGrade3
For Livegrade v2:
~/Library/Application Support/Pomfort/LiveGrade2
3. Rename the LivegradeX folder to LivegradeX_old and back it up afterwards. All the grading history, preset grades and grade groups will be backed up in the old database.
4. Open the Livegrade app again. It will automatically create a new library folder.
Reset preferences
In order to reset Livegrade’s preferences, open a Terminal window. Then copy and paste the following line:
For Livegrade v6:
- Livegrade Pro: defaults delete com.pomfort.LiveGrade6
- Livegrade Studio: defaults delete com.pomfort.LiveGradeStudio6
For Livegrade v5:
- Livegrade Pro: defaults delete com.pomfort.LiveGrade5
- Livegrade Studio: defaults delete com.pomfort.LiveGradeStudio5
For Livegrade v4:
defaults delete com.pomfort.LiveGrade4
For Livegrade v3:
defaults delete com.pomfort.LiveGrade3
For Livegrade v2:
defaults delete com.pomfort.LiveGrade2
Press “return” and the preferences will be reset.
Now Livegrade should start as usual.