Troubleshoot issues with Stream Deck controllers
“I updated to Livegrade 7 and my Stream Deck Actions don’t work anymore”#
Install the Stream Deck plugin via Livegrade 7.
In order to use your Stream Deck with Livegrade 7 you have to install the new Livegrade 7 plugin via the app.
The Livegrade 6.5 plugin including the profiles can stay installed.
- Open Livegrade 7 and go to Livegrade > Install Stream Deck Plugin…
“My Stream Deck buttons show ? question marks.”#
A re-install of the Stream Deck plugin most often helps.
- Make sure that you are on the latest Livegrade version
- Close Livegrade
- uninstall the Livegrade plugin in the Stream Deck configurations app
- open Livegrade and go to Livegrade > Install Stream Deck Plugin…
If only some of your buttons show ? question marks, these actions might have been updated. In this case:
- Make sure that you are on the latest Livegrade version
- Close Livegrade
- uninstall the Livegrade plugin in the Stream Deck configurations app
- open Livegrade and go to Livegrade > Install Stream Deck Plugin…
- re-map all actions with ? question marks again from the actions list to your buttons
- You can find a full list of all updated Stream Deck actions here