Support
Welcome to Support
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Knowledge Base
Find extensive documentation for all products:
Silverstack and Silverstack Lab
Browse documentationLivegrade Pro & Studio
Browse documentationOffload Manager
Download manualPomfort SealVerify
Browse documentationPomfort ShotHub
Browse documentationFrequently Asked Questions
Before Buying
License Management
Need Help from Our Sales Team?
For any questions concerning your purchase or enterprise licenses, please feel free to send a mail to contact@pomfort.com or use our contact form.
Technical Support
Urgent Issues
In case you think something is wrong with the software, please contact support from within the software:
- Choose “Contact Support” in the “Help” menu.
- Enter your name and email.
- Enter a short description.
A bug report will be generated automatically and attached to your support request. Our support team will get back to you as soon as possible.
Email Support
As mentioned before: In case you think something is wrong with the software, we urge you to use the method above, so we can take a look at the bug report generated by the software.
For any other issues please send an email to support@pomfort.com or feel free to use our contact form.
Downloads
Download the newest versions of our desktop applications on our downloads page.