Silverstack 3: Reset Library and Preferences

Warning: This can’t be undone, deleting the library will delete all custom metadata, clip references and thumbnails. The actual clips won’t be deleted.

 

Deleting Silverstack’s library

If Silverstack 3 shows a message reading “Your Silverstack installation might be corrupted”, you should remove Silverstack’s Library/database from its default location. Please follow these steps:

• Quit Silverstack
• In a Finder window press Command-Shift-G (⌘⇧G) and enter:

~/Library/Application Support/Pomfort/Silverstack3

• Locate the Silverstack3 folder and rename it to Silverstack3_corrupt
• Start Silverstack again, it will automatically create a new fresh library.

 

Deleting Silverstack’s preferences

• Quit Silverstack
• Create a copy/backup of the following file (optional)

~/Library/Preferences/com.pomfort.Silverstack3.plist

• Open up the Terminal application (type terminal in your spotlight or navigate within the Utilities folder of your application folder)

• Type the following command in your terminal window

defaults delete com.pomfort.Silverstack3

• Start Silverstack

 

If you still experience issues with the software, please contact our support team.